We understand that there are some unavoidable situations when a customer has no option but to cancel an order placed on us or return goods received at their end. In such a situation, the issue of refund arises. This is the point at which the customer gets worried.

In our company, we have a well laid down detailed policy to process such matters with ease and transparency, which is presented below for your reference. 

This “Return & Refund policy” is subject to the Terms & Conditions, Additional Terms & Conditions and Privacy Policy of the website http://raingerindia.com and/or https://raingerindia.com (hereinafter referred to as “the Site” in rest of this policy document and/or across various documents contained in the said website). This policy is effective from the date and time a user registers with the Site by filling up the Registration form and accepting the terms and conditions laid out in the website’s Terms & Condition and Privacy Policy.

The Site is owned by Rainger Ventures Private Limited (hereinafter referred to as “RVPL” or “the Company” across this policy document and/or across various documents contained in the said website).

The Company has created this Return & Refund policy in order to demonstrate its commitment to the users’ satisfaction. As the internet is an ever evolving medium, we may change our Return & Refund policy from time to time to incorporate necessary future changes.


The Orders placed may be requested to be cancelled within 24 hours. However, while sending the request, user/buyer needs to provide valid reason(s) for such cancellation request and provide supporting document(s) as sought from time to time. The decision on Cancellation request will be taken by the Company within 72 working hours and communicated to the requesting party. User hereby agrees that the decision (regarding the cancellation request) of the Company shall be a binding on all parties involved in the transaction. Once the Cancellation request is accepted, and /or the Goods and/or Products and/or services shipped is/are received back at source, the appropriate refund shall be arranged by the concerned party as per the Terms & Conditions and Privacy Policy of the Company.


On successful Cancellation of order for Goods and/or Products and/or Services as per the Cancellation and Return Policy of the Company, a proportionate refund of amount duly paid, excluding tax(es) as applicable, shall be refunded, provided: The amount paid by the User / Subscriber / You was credited in the Company’s designated Bank Account and the Goods and/or Products and/or Services purchased by the User / Subscriber / You were not utilized.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment made through any payment gateway refund will be made to the same account.

Regarding any Offline Physical Goods and/or Products and/or Services sold by any Third-Party merchant selling its physical Goods and/or Products and/or Services on the Site, the Third-party sellers choose whether or not they offer a return / refund policy, and if they offer one, they choose how long it lasts before it expires. Hence, please check the cancellation / return / refund policy of the Third-party seller before offering to buy any Goods and/or Products and/or Services from them (Third-Party). The Site or the Company hereby explicitly deny any responsibility or accountability in such matters, as the Site or the Company neither recommends / endorses any goods/ products / services sold using the Sites commercial advertisement services, nor it acts as an agent / representative of any such third-party advertisers.

For any further details / clarification, please feel free to Contact Us.